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Terms and Conditions

About Visit Charlevoix

Visit Charlevoix is about serving destination marketing professionals first and foremost. Together with our members and partners, Visit  Charlevoix represents a powerful forward-thinking, collaborative association: exchanging bold ideas, connecting innovative people, and elevating tourism to its highest potential. Our Privacy Policy provides the information you need to understand how we process your information, who we share that information with, and how to contact us if you have questions.


Visit Charlevoix has appointed Amanda Wilkin as its data protection officer. If you have any questions about our privacy policy or data protection practices, please contact her at:

109 Mason
Charlevoix, MI 49720
+1 231.547.2101


If you no longer wish to receive communications from us, you may opt-out by using the opt-out link at the bottom of any email message. If you wish to change or delete your personal data, or if you have any questions regarding our use of your personal data, send us a message at We will respond to your request as soon as we can.

Data That We Collect

Visit Charlevoix collects data to operate effectively and provide better quality experiences. We will never sell your information to third parties. Below, you will find a table of our products and services that gather personal data, our purpose and legal basis for processing that information, who we share that information with, and how long we hold that information.

Description of Products or Servicesan 
  • Educational conferences and meetings to provide travel-specific learning opportunities
  • Research projects that benefit the travel industry at large
  • Online tools to assist industry planners in booking meetings and conferences that provide economic value to localized events
Categories of Data
  • Identifying information such as name, job title, employer, professional profile
  • Personal history such as work history, professional education history, email activity history
  • Social and contact information such as address, phone number, email, website
  • Financial data such as payment history
  • Tracking data such as email open history, website navigation history, member forum usage history
Purpose and Legal Basis for Processing

For identifiers, personal history, contact and financial data, we use that information as the basis to enter into a contract with you and provide services (pursuant to a contract) with you.  

For tracking data, we gather that information to determine how users navigate and use our websites.

Automated Processing or Profiling

We do not use automated processing or profiling procedures on the information you provide to us.

Third parties that we use for gathering tracking data may use automated processing to evaluate the best method to market our websites to you.

Recipients Who Receive Personal Data

Visit Charlevoix receives this information.

Cloud-based CRM providers stores personal data for Visit Charlevoix users.

Online marketing analytics companies such as Act-On and Google Analytics receive tracking data.

Cloud service providers such as Amazon and Microsoft store the identifiers and information you input into our website and emails.

Whether the Personal Data is Transferred Outside of the European Economic AreaInformation is transferred to the United States of America.
Retention Period
  • For services on an annual cycle, information is stored for one year subject to renewal once per year
  • For other services, we retain this information for a reasonable time after you end your commercial relationship with us.

Your Rights

As a Data Subject of Destinations International, you have the right to request, access, rectify, erase, and restrict how we process your Personal Data.  These rights include the ability to review the Personal Data we have in our Information and Communications systems concerning you, the ability to make any corrections to that Personal Data, the ability to be informed of who that data may have been shared with, the ability to request that we erase all of our Personal Data, and the ability to restrict how we Process your Personal Data.

We are required to respond to any of your requests to exercise these above Data Subject rights within 30 days. Should we be unable to comply within 30 days, we will contact you to inform you of any delay.

Withdrawing Consent

You may withdraw your consent at any time by contacting us at the contact information above and informing us that you withdraw your consent. We will acknowledge your request and remove consent as soon as we are able to.

Changes and Updates

We keep this privacy statement under regular review and will place any updates on our website. Paper copies of the privacy statement may also be obtained by contacting us at the location above and requesting a paper copy.



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